Returns Form

This form will generate a printable returns slip, for you to include with your items when you post them back to us. Once submitted, you will be asked to download and print the generated PDF.

Don’t have a printer? No problem, please complete the form and then write down the information from the generated returns slip on a piece of paper (your name, email address, order number and details of the return/exchange). You can enclose this with your items instead of the printed slip.

Your details

Your Name(Required)

First Last

Your Email(Required)

Order Number(Required)

Your return

Please select your return type(Required)

Reason for return(Required)

Other reason – please specify(Required)

Which products are you returning?(Required)

Details of exchange(Required)

Please let us know the item(s) you would like to exchange for the goods you are sending back.

Address(Required)

We will send your exchange to this address.

Street Address Address Line 2 Town / City County / State ZIP / Postal Code Country

Additional comments

As a small business it is so helpful for us to get a good understanding of why you are returning your item(s). Please try to be a specific so we can continue to improve our collections.

Conditions of return

We hope you will enjoy your Gussy and Lou however, if for any reason you are not happy with your purchase, you can return them within 14 days of delivery for a refund. A credit note will be issued for returns received after this window.

Returns can only be accepted if the garments are returned to us in unworn, saleable condition, with all the labels still attached.

Please note we are unable to refund the original shipping charges.